At KKM Architects Ltd (“we”, “our”, or “us”) we take your privacy seriously and are committed to protecting it. This privacy notice explains how and why we collect your personal data and how it is used when you visit our website or interact with us in other ways (for example corresponding with us via email). Our registered name is KKM Architects Ltd and we are a company incorporated under the laws of the United Kingdom at 81 Maygrove Road, London, NW6 2EG, with company number 09713526. We are the data controller in relation to the processing activities described below.

Personal data we process

The personal data we may collect about you includes:

  • Contact details including name, job title, email address, telephone number and home or business address
  • Communications data including information provided in the course of correspondence or in calls with you
  • Details about the services we offer and provide to you
  • Data about your location which comes from your electronic devices
  • Behavioural data about your use of our products and services
  • Technical data from your devices and the technology you use
  • Usage data about how you use our products and services

How we collect your personal data

We collect your data from a number of sources including:

  • Data you provide to us, for example where you:
    • Enquire about our services
    • Contact us by phone or speak to us in person
    • Use our website
    • Contact us by email or letter
  • Data we collect when you use our website:
    • Profile and usage data including how you use our services. This is information collected from your devices when you connect to our services using devices such as computers and mobile phones. We use cookies and other internet tracking software to gather this information. For information about how our website uses cookies, please see our separate Cookies Notice.
  • Data we collect from third parties:
    • Data supplied by suppliers, sub-contractors, advisers and agents such as companies that help us provide our services or advise on how to run, develop and improve our business
    • Regulatory, government or law enforcement agencies
    • Product providers

Lawful bases and why we process your personal data

Where you have provided CONSENT

Where we have your consent to do so, we may contact you via email with marketing information about our services or products. You may withdraw your consent for us to use your information in any of these ways at any time. Please see ‘Withdrawing your consent’ for further details.

Where there is a LEGITIMATE INTEREST

We may use and process your personal data where it is necessary for us to pursue our legitimate interests as a business, or that of a third party, for the following purposes:

  • For marketing activities (other than where we rely on your consent to contact you by email)
  • For analysis to inform our marketing strategy, and to enhance and personalise your customer experience
  • To correspond or communicate with you
  • To verify the accuracy of data that we hold about you and create a better understanding of you as a customer
  • For network and information security in order for us to take steps to protect your information against loss or damage, theft or unauthorised access
  • For prevention of fraud and other criminal activities
  • To comply with a request from you in connection with the exercise of your rights (for example, where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request)
  • For the management of queries, complaints, or claims
  • For the establishment and defence of our legal rights

Where there is a LEGAL REQUIREMENT

We will use your personal data to comply with our legal obligations:

  • To assist the Architects Registration Board or other public authority or criminal investigation body
  • To identify you when you contact us
  • To verify the accuracy of data we hold about you

Where it is required for us to perform our obligations as part of a CONTRACT

We may use and process your personal data where we have supplied you (or continue to supply you) with any services or products, or where you are in discussions with us about any new service or product. We will use this information in connection with the contract for the supply of services or products when it is needed to carry out that contract with you or for you to enter into it. Please see ‘Personal data we process’ above for details of the types of personal data we process for these purposes.

Sharing your personal data

We may disclose your personal data with the following categories of recipients:

  • Our suppliers and service providers – to our third party service providers, agents, subcontractors and other organisations for the purposes of providing services to us or directly to you on our behalf. Such third parties may include cloud service providers (such as hosting and email management), marketing agencies and administrative services
  • Potential buyers – to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer to use your personal data only for the purposes disclosed in this privacy notice
  • Law enforcement – to our regulators, government (including Her Majesty’s Revenue and Customs), law enforcement or fraud prevention agencies, or other third parties where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party

Data retention

We will only keep your personal data for as long as we need to for the reason we collected it, as set out in this notice. For example, for as long as needed to provide you with any services or products you have requested. Where we no longer need your personal data, we will ensure it is securely deleted.

Your rights

You have a number of rights regarding access to and control of your personal data, including:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision making including profiling

You can exercise your rights at any time by contacting us at info@kkmarchitects.com.

Changes to our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website. This policy was last updated on [insert date of the most recent update].

How to contact us

If you have any questions, comments or complaints about this Privacy Policy or our use of your personal data, please contact us at info@kkmarchitects.com or by writing to us at: KKM Architects Ltd, 81 Maygrove Road, London, NW6 2EG.

Last updated: August 2023